Terms & Conditions

Terms & Conditions – Trove Heap

Last Updated: [02.11.2025]

Welcome to Trove Heap. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

By visiting our website or purchasing from us, you agree to be bound by these Terms & Conditions. Trove Heap reserves the right to update or change any part of this policy at any time without prior notice.

2. Products & Availability

We strive to display accurate product descriptions and images. However, colors and details may vary slightly due to photography or screen differences.
All products are subject to availability — if an item is out of stock, we will notify you promptly.

3. Orders & Payments

All prices are listed in Pakistani Rupees (PKR).
We accept Cash on Delivery, Credit/Debit Cards, and other secure payment options.
Once an order is placed, you will receive an email confirmation.

Trove Heap reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

We deliver across Pakistan within 3–7 business days after processing.
Delays may occur due to weather, holidays, or courier issues.
Please refer to our Shipping Policy for full details.

5. Returns & Refunds

We accept returns or exchanges within 7 days of delivery, provided the items are unused, unopened, and in original packaging.
For more information, visit our Return & Refund Policy.

6. Privacy & Security

Your personal information is handled with the highest level of confidentiality and care.
Please refer to our Privacy Policy for more details on how we collect and protect your data.

7. Intellectual Property

All content, images, and designs on Trove Heap are the property of the brand and may not be copied or used without written permission.

8. Limitation of Liability

Trove Heap is not responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 trobeheap@gmail.com
📞 0333-8072723

Trove Heap — where every find is a treasure.