Privacy Policy

Privacy Policy – Trove Heap

Last Updated: (02.11.2025)

At Trove Heap, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, such as:

  • Your web browser, IP address, and time zone

  • Information about the pages you view and how you interact with our site

When you make a purchase, we collect:

  • Your name, billing address, shipping address

  • Payment information (processed securely through Shopify)

  • Email address and phone number

We only collect the information necessary to process your order and provide a smooth shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase

  • Send updates, offers, and customer support

  • Improve and personalize your shopping experience

3. Sharing Your Information

We value your privacy and do not sell or rent your information.
However, we may share limited data with trusted partners such as:

  • Shopify, to power our online store

  • Shipping providers, to deliver your orders

  • Payment processors, to securely complete your transactions

All third parties are bound by strict confidentiality agreements.

4. Data Security

Your information is stored securely on Shopify’s protected servers.
We use SSL encryption and industry-standard security measures to keep your data safe.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing emails at any time

  • Request a copy of your stored data by contacting us at trobeheap@gmail.com

6. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices or legal requirements. Updates will be posted on this page with a revised date.

8. Contact Us

For questions about this Privacy Policy or your personal information, please contact us:
📧 Email: trobeheap@gmail.com
📞 WhatsApp: 0333-8072723

Trove Heap — your privacy, our promise.